Client Payroll Exchange

Run a stronger, safer payroll practice.

Strengthening the practice behind client payroll.

Providing payroll services to clients involves much more than calculating payroll correctly.

Payroll practices need robust compliance processes, clear operating procedures, effective continuity arrangements and well-defined responsibilities between provider and client.

Client Payroll Exchange provides practical tools, frameworks and support to help firms build safer, stronger and more resilient payroll operations.

  • Built for client payroll practices

    Focused solely on UK firms delivering payroll services to clients, and the practice behind that payroll.

  • Evidence-based verification

    CPX reviews supplied evidence against defined firm-level requirements before a firm is listed as verified.

  • Operational support

    CPX provides practical compliance and continuity tools.

  • Careful with data

    Member and firm information is handled in line with the CPX privacy notice and UK data protection law.

Built for client payroll providers

Running payroll correctly is essential. 
Running a resilient payroll practice requires more.

Firm-level compliance, information security, documented processes, clear client responsibilities, continuity planning and operational controls all sit around the payroll itself.

CPX helps independent payroll bureaux, sole practitioners and payroll practices strengthen the way they operate.

Compliance

Understand key firm-level requirements, keep evidence organised and build stronger compliance processes around your payroll practice.

Continuity

Prepare for illness, absence and unexpected disruption so client payroll delivery does not depend entirely on one individual.

Resilience

Build stronger processes, documentation and client arrangements around the way your payroll practice operates.

More than another payroll news library.

CPX membership gives you practical tools and support you can use in your business.

  • CPX compliance verification
  • CPX Verified member badge
  • Optional public directory profile
  • Compliance renewal monitoring
  • Business continuity health check
  • Continuity planning templates and guidance
  • Continuity partner verification
  • Bureau-specific templates and checklists
  • Payroll and regulatory updates with clear action points
  • Monthly member briefings and replays
  • Trusted member directory
  • Peer support and collaboration opportunities
Inside the platform

Practical infrastructure for client payroll practices.

The tools, frameworks and records members use to run a stronger payroll operation.

Compliance Dashboard

See key firm-level compliance requirements, evidence status and renewal dates in one place.

Explore compliance support

Continuity Health Check

Assess how prepared your practice is to continue delivering client payroll during illness, absence or disruption.

Explore continuity

Practical Templates

Use practical checklists, client communications and operational documents created specifically for client payroll practices.

View member resources

Member Briefings

Keep up with regulatory, technical and operational developments affecting payroll providers.

View briefings

Peer Exchange

Exchange practical experience with other providers and discuss the operational realities of running a client payroll practice.

See what's included

Provider Directory

Create a professional public profile and demonstrate participation in the CPX verification process.

Explore the directory
Featured event

The Client Payroll Briefing

Technical updates, regulatory change and the evolution of client payroll.

Date
Thursday 12 November 2026
Time
9:30am–1:00pm GMT
Format
Virtual event

A focused half-day event created for payroll bureaux and professionals providing payroll services to clients.

Explore the event

Registration details will be published shortly.

You don't have to work through it alone.

Running a client payroll practice brings challenges that are difficult to understand unless you have experienced them yourself.

CPX gives providers opportunities to exchange practical experience, discuss common operational challenges and learn from other firms facing similar issues.

  • Member discussions
  • Peer exchange between providers
  • Practical roundtables
  • Monthly briefings
  • Member and industry events
  • Collaborative problem solving
CPX Verified

Demonstrate that your firm takes its responsibilities seriously.

CPX Verified firms have supplied evidence of key business requirements, including appropriate anti-money laundering supervision, data protection registration and professional indemnity insurance.

Verification is reviewed periodically and must be maintained for a firm to continue displaying the CPX Verified badge.

CPX verification confirms that specified checks have been completed. It is not a guarantee or endorsement of the quality or suitability of a firm's services.

Looking for payroll support?

Find a verified UK client payroll provider.

Our public directory helps employers find payroll firms that have completed the CPX verification process.

Search by service, location, sector and payroll software, then contact the firm directly to discuss your requirements.

You do not have to run your payroll practice alone.

Join other UK client payroll providers who want to operate professionally, protect their clients and build stronger working relationships across the industry.

Founding Membership is available from £15 per month, excluding VAT.

VAT is charged at the current UK standard rate of 20%.